COVID-19 – Safety Plan

covid-19 safety plan

COVID-19 safety plan Spring Medical Centre



  • Keeping the number of patients in the waiting area to 7. If more patients are waiting, ask them to wait outside the clinic and call them in later.

  • Limiting the number of staff in the workplace to 3 and implementing protocols to keep workers at least 2 metres from other workers, customers, and members of the public.

  • Installed barriers plexiglass to separate people from staff. (in process)

  • Established cleaning protocols with our cleaning company to wipe all surfaces.

  • Supplied workers with personal protective equipment (PPE), such as non-medical masks.

  • Ensured adequate hand washing facilities are available, and provide alcohol-based hand sanitizers approved by Health Canada.

  • Encouraging staff and clients to practice hand hygiene upon entering and exiting

  • Ensured that shared equipment and facilities (e.g., telephones, computers, washrooms and laundry rooms) received increased cleaning and sanitizing.

  • Developed and implemented protocols for sanitizing treatment areas and equipment to prevent surface transmission between clients.

  • Provided staff training to ensure safe handling and effective application of cleaning products.

  • When speaking with clients during scheduling and appointment reminders, asking clients to consider: rescheduling if they become sick, are placed on self-isolation, or have travelled out of the country within the last 14 days. Attending appointments alone where possible, and not bringing friends or children.

  • Posting information on modifications made to the location and appointment visit procedures.

  • Placed lines on the floor to mark a two metres distance from the reception desk.

  • Placed posters on front door with informations and instructions how to proceed before entering facility

  • Screening all clients when they check-in for their appointment by asking if they have symptoms associated with COVID-19, have been advised to self-isolate, or have travelled outside of Canada within the last 14 days. Clients that respond in the positive should be asked to leave and reschedule the appointment when deemed clinically appropriate.

  • Removed unnecessary items and offerings such as magazines, toys, candy, and beverages. Using disposable cups or single use items where necessary.

  • Instructing clients to arrive no more than five minutes before their expected appointment.

  • Where room size or layout presents challenges to physical distancing, considering alternative approaches, such as asking clients not to enter the clinic until they receive a text message or phone call to advise that their appointment can start.

  • Staff is provided with information on the risk of exposure to COVID-19 and the signs and symptoms of the disease.

  • Training staff on changes we’ve made to work policies, practices, and procedures due to the COVID-19 pandemic. Keep records of that training.

  • Trained staff on how to report an exposure to COVID-19.

  • Workers are trained on putting on and off their PPE.