COVID-19 Safety Plan
Our COVID-19 Safety Plan
- Keeping the number of patients in the waiting area to 7. If more patients are waiting, ask them to wait outside the clinic and call them in later.
- Limiting the number of staff in the workplace to 3 and implementing protocols to keep workers at least 2 metres from other workers, customers, and members of the public.
- Installed barriers plexiglass to separate people from staff. (in process)
- Installed barriers plexiEstablished cleaning protocols with our cleaning company to wipe all surfaces.glass to separate people from staff. (in process)
- Supplied workers with personal protective equipment (PPE), such as non-medical masks.
- Ensured adequate hand washing facilities are available, and provide alcohol-based hand sanitizers approved by Health Canada.
- Encouraging staff and clients to practice hand hygiene upon entering and exiting
- Ensured that shared equipment and facilities (e.g., telephones, computers, washrooms and laundry rooms) received increased cleaning and sanitizing.
- Developed and implemented protocols for sanitizing treatment areas and equipment to prevent surface transmission between clients.
- Provided staff training to ensure safe handling and effective application of cleaning products.
- When speaking with clients during scheduling and appointment reminders, asking clients to consider: rescheduling if they become sick, are placed on self-isolation, or have travelled out of the country within the last 14 days. Attending appointments alone where possible, and not bringing friends or children.
- Posting information on modifications made to the location and appointment visit procedures.
- Placed lines on the floor to mark a two metres distance from the reception desk.
- Placed posters on front door with informations and instructions how to proceed before entering facility
- Screening all clients when they check-in for their appointment by asking if they have symptoms associated with COVID-19, have been advised to self-isolate, or have travelled outside of Canada within the last 14 days. Clients that respond in the positive should be asked to leave and reschedule the appointment when deemed clinically appropriate.
- Removed unnecessary items and offerings such as magazines, toys, candy, and beverages. Using disposable cups or single use items where necessary.
- Instructing clients to arrive no more than five minutes before their expected appointment.
- Where room size or layout presents challenges to physical distancing, considering alternative approaches, such as asking clients not to enter the clinic until they receive a text message or phone call to advise that their appointment can start.
- Staff is provided with information on the risk of exposure to COVID-19 and the signs and symptoms of the disease.
- Trained staff on how to report an exposure to COVID-19.
- Workers are trained on putting on and off their PPE.
